/ learner policies

To read City Gateway’s Attendance and Punctuality Policy, please download the document below.

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Our commitment is to provide learners with an environment where they will be treated with dignity and respect, where any form of bullying is unacceptable and will not be tolerated.

To read City Gateway’s Anti Bullying Policy, please download the document below.

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City Gateway aims to create a safe and effective working and learning environment. Our Behaviour Management and Support policy is intended to assist and enable all our learners to achieve their full potential, through a broad and balanced educational experience.

To read City Gateway’s Behaviour Management and Support Policy, please download the document below.

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At City Gateway we aim to provide high quality Information Advice and Guidance (IAG) to all our learners throughout their time with us.

To read City Gateway’s Careers Education Information Advice and Guidance (CEIAG) Policy, please download the document below.

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To read City Gateway’s Code of Conduct, please download the document below.

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To read City Gateway’s Complaints Policies, please download the relevant documents below.

Apprentice and Employer complaints policy Download >
Learner and Staff complaints policy Download >

To read City Gateway’s Learner Two Week Review Policy, please download the document below.

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Your safety is of paramount importance to us, wherever you are, including using online platforms. Please read the below guidance on staying safe online.

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/ organisational policies and reports

You can access City Gateway’s annual accounts via the Charity Commission website.

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Or you can access them via the Companies House website.

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To read City Gateway’s Anti-Bribery Policy, please download the document below.

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To read City Gateway’s Anti-Fraud Policy, please download the document below.

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To read City Gateway’s Curriculum Policy, please download the document below.

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To read City Gateway’s Data Protection Policy, please download the document below.

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To read City Gateway’s Ethical Statement, please download the document below.

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To read City Gateway’s Equality, Diversity and Inclusion Policy, please download the document below.

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To read City Gateway’s Health and Safety Policy, please download the document below.

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To read our most recent Ofsted Progress Monitoring Report, please download the document below.

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To read City Gateway’s Preventing Violent Extremism and Radicalisation Policy, please download the document below.

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City Gateway believes that every young person and adult at risk has the right to be safe and that their welfare is paramount. This includes young people and adults at risk whatever their gender, ethnic background, sexuality or religion, or with any disability. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we seek to ensure that all of our services, staff and volunteers work to achieve the best outcomes for children, young people and adults, whilst responding effectively to any risks they may experience. As safeguarding underpins all of the work of City Gateway, it is essential that the work is carried out under a robust safeguarding policy framework. City Gateway recognises that safeguarding is the responsibility of everyone, and therefore seeks to make safeguarding a priority throughout the organisation. Resources are allocated to support this commitment and towards making City Gateway a safer organisation for all those associated with it.

The responsibility to safeguard children, young people and vulnerable adults from extremism and radicalisation sits within the wider safeguarding context of City Gateway. As local and national awareness of these risks have developed, so too has the work of those supporting children, young people and vulnerable adults to safeguard against them. City Gateway ensures a high level of Prevent training and awareness and ensures staff are well equipped to support those at risk and respond appropriately.

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Safer Communication

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Duty of Care to learners

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To read City Gateway’s Whistleblowing Policy, please download the document below.

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If you would like paper copies of any of these policies please email info@citygateway.org.uk and we will provide these free of charge.