Purpose of the job

City Gateway is looking to significantly grow and expand the delivery of its apprenticeship programmes following the recent successful partnerships with established local and brand named employers. So, we’re seeking an experienced Business Assessor who is motivational, engaging and inspiring, demonstrates exceptional customer service and communication skills with both internal and external stakeholders.

Working with our expert Business Development Manager (Apprenticeships) you’ll work with Apprentices and their employers to deliver off-the-job training that will include delivering a range one to one and or monthly group sessions covering a variety of topics that could include interpersonal skills, coaching, project management, communication skills and legislation relevant to their role.

You’ll work remotely with apprentices and their employer to provide them with the advice and guidance they need to plan effectively for the apprentices End Point Assessments (EPA). You’ll coach individual apprentices through each of their end point assessments by grading their written work and mock tests and including evidence submitted in their portfolio. Acting as a mentor you’ll develop their interview and presentation skills and provide them with continuous feedback on individual areas of development through observation and assessment.

You’ll plan End Point Assessments to ensure Apprentices are fully prepared for each component of their End Point Assessment, marking their work in line with grading criteria to ensure every Apprentice is given the opportunity to achieve an overall “Distinction” grade. Keeping your knowledge of the occupational area up to date along with maintaining your Continuous Professional Development will be essential.

Duties and responsibilities

Apprenticeship Delivery

  • To take full responsibility for a full caseload of apprentices on Business Apprenticeship programmes to ensure they complete in a timely way to ensure our employer expectations are met.
  • To take responsibility for onboarding apprentices onto the programme including carrying out a wider assessment of their needs and identifying any additional support.
  • To put together a comprehensive Induction programme for all apprentices including the involvement of their employer which leads to the production of a comprehensive Individual Learning Plan which has clear goals, objectives and timescales.
  • Build an effective rapport with apprentices and employers so that you can tackle any underperformance and suggest appropriate interventions to ensure learners get back on track with their learning.
  • To ensure that all employers are able to offer sufficient opportunities for apprentices to develop their skills and demonstrate their competency in all areas.
  • To ensure that all apprentice files and that their off-the-job learning are compliant with relevant bodies such as Education Skills Funding Agency (ESFA) and Ofsted requirements.
  • To work with other departments to deliver an outstanding experience to apprentices whilst on their apprenticeship.
  • To provide information, advice and guidance and identify sources of support for any health and wellbeing issues identified.


Learner Outcomes

  • Ensure apprentices have a robust learning plan from the start of their apprenticeship, regularly reviewing giving advice and guidance plus any additional support identified tailoring to their individual needs to enable them to meet their aspirational objectives.
  • Meet timely achievement and overall success rates which are above the National Benchmark as set by the organisation.
  • Ensure all apprentices are aware of the Additional Support available to them to help them carry out their programme of learning and informing the Apprenticeship Manager of any concerns or learners ‘at risk’ quickly by implementing a plan of action to ensure they’re timely achievement.
  • Carry out regular formal tri-partite reviews with apprentices together with their line manager to track progress, agree SMART targets and follow up on any outstanding actions including regular monitoring of their safety and wellbeing.

Data and Information Management

  • Produce timely reports on the progress of apprentices for the Senior Management Team which clearly sets out how and when apprentices will successfully achieve their programme
  • Using the organisation’s e-portfolio system to ensure a portfolio of work for each apprentice is uploaded in a timely manager as well as using the Apprenticeship EPA system to upload learner work for the Independent Assessor as well as booking dates end point assessments for each apprentice in a timely manner.


Please email your CV and covering letter to hr.recruitment@citygateway.org.uk

Closing date: Thursday 21st October